Frequently Asked Questions

Find answers to common questions about car rental, insurance, policies, and more

Filter by Category

Showing 24 of 24 questions

Didn't find your answer?

Submit your question and our team will get back to you within 24 hours

Quick Contact

We Value Your Privacy

We use cookies to enhance your browsing experience, provide personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. You can customize your preferences or reject non-essential cookies.

Learn more about our Cookie Policy →

Chat with us on WhatsApp

Frequently Asked Questions

What insurance coverage is included with my rental?

What is not covered by the insurance?

Do I need additional insurance for off-road driving?

What is your fuel policy?

Can I prepay for fuel?

What type of fuel do your vehicles use?

What are the minimum age and license requirements?

Can I add an additional driver?

Do I need an International Driving Permit (IDP)?

Can I drive the rental car to UAE or other GCC countries?

What documents do I need for cross-border travel?

Are there mileage restrictions for cross-border travel?

What payment methods do you accept?

How much is the security deposit and when is it refunded?

Can I pay with a debit card instead of credit card?

Can I modify or cancel my booking?

What if I need to extend my rental period?

Do you offer long-term rental discounts?

Are GPS and child seats included?

What should I do in case of an accident or breakdown?

Can you deliver the car to my hotel or airport?

What happens if I receive a traffic fine?

What are the speed limits in Oman?

Is toll road payment included?

Didn't find your answer?

We Value Your Privacy